HR teams are saving hundreds of hours by automating repetitive tasks
80%
Reduction in time spent on employee benefit applications
95%
Reduction in request handling time, from 1 to 2 hours to as little as 5 to 20 minutes.
411
Employee requests automatically approved in the first nine months.
Automate volume requests with AI workflows
Managing employee, customer and citizen requests shouldn’t be a bottleneck. Yet many organisations still rely on emails, spreadsheets and disconnected systems, creating delays, errors and a poor experience for everyone involved.
Standardise customer enquiries, refunds, service escalations and issue tracking for a faster, more efficient service.
Improve customer service response times while reducing tedious tasks for your team.
How can HR teams automate employee requests and approvals?
HR teams can automate employee requests and approvals using workflows that route requests, notify the right people and track progress automatically. This helps reduce manual admin, improve visibility and keep processes moving.
Explore our request and approval templates
Why start from scratch? Choose from a library of best-practice automation templates designed to save time and simplify your people processes. Tailor them to your needs and start seeing results instantly.
Hear from customers saving 200+ hours with 50skills
“Since we adopted 50skills, we have been able to transform the way we automate onboarding new hires.”
Snorri Jónsson Human Resources Manager, Domino’s
“The 50skills platform has so much potential. We started by automating employee onboarding, but have since expanded automation across various HR functions—from employee interviews to new hire requests.”
Bára Mjöll Ágústsdóttir HR Director, Samskip
“Samkaup has become more efficient in hiring by using 50skills, thanks to customisable automations in the system. I highly recommend 50skills for all high turnover companies.”
Gunnur Gunnarsdóttir HR Director, Samkaup
“The new AI features have been a game changer for us. They take care of the tedious tasks and even catch human errors. We set them up ourselves without needing any IT help, and now the whole process runs smarter and smoother.”
Emeline Cardinet HR Development Specialist, Íslandshótel
“50skills is extremely user-friendly and convenient. Integrations with other systems and the onboarding form saved so much time.”
Valgerdur Maria HR Director, ELKO
“50skills has made the onboarding process efficient. The system is user friendly and the added bonus is that their support team are quick to respond and always happy to help.”
Hildur Gudjonsdottir PM Human Resources, Securitas
“Since rolling out 50skills across our Benelux operations, we’ve cut our time-to-hire by nearly 40 % and freed more than 200 hours per year that our recruiters now spend on candidate experience instead of data entry. 50skills hasn’t just streamlined our processes; it’s raised the bar for how recruitment can be done.”
Bryan Peereboom Head of Talent, Recruitment & AI Wortell
“50skills transformed our complex employee stock option process into a seamless operation, saving us over 200 hours with automation.”
María Kristín Jónsdóttir Solution manager for HR systems, FESTI
“We would have never been able to carry out all our hires as quickly as we did, without the help of 50skills. We hired and onboarded 13 employees in 4 weeks!”
Thorsteinn Yngvi COO, GRID
Frequently asked questions
What is an approval workflow?
An approval workflow is a defined sequence of steps that takes a request from submission to decision. Someone fills in a form, the request goes to the right approvers in the right order, and everyone is told the outcome. In 50skills, the same workflow also sends reminders, carries out follow-up actions in connected systems and keeps an audit trail of who approved what.
How do you create an approval workflow?
Start with the request form, then set who approves it, in what order and under which conditions. In 50skills you can copy a ready-made template, such as equipment request, reimbursement or parental leave, or describe the process to Navigator and get a working draft. Add notifications and reminders, connect the systems that need updating, then publish the form to your request portal or intranet.
What types of employee requests can be automated?
Most recurring requests can be, including annual and parental leave, changes to working hours, reimbursements, equipment and software requests, new hire requests, grant applications and helpdesk questions. 50skills has ready-made templates for many of these. The same approach works beyond HR, for customer enquiries, refunds and escalations, and for citizen requests such as permits, tax submissions and government service applications.
Can approval workflows follow different approval paths?
Yes. Conditions let a request take a different route depending on its type, the employee, their department or any answer on the form. In the 50skills visual builder you add branches, multi-stage approvals and wait steps, so a routine equipment request can go to one line manager while a new hire request passes through several approval stages before anything is set up.
Can AI approve employee requests automatically?
Yes, within rules you set. In 50skills, an AI agent can check a request against your policy, flag missing information and propose a decision, and requests that clearly meet the criteria can be approved without anyone stepping in. Íslandshótel had 411 employee requests approved automatically in its first nine months. You choose which steps still need a person to sign off.
How much time does request and approval automation save?
Íslandshótel cut request handling time by up to 95%, from one to two hours per case to as little as 5 to 20 minutes, and spends 80% less time on employee benefit applications across its 19 hotels. The time comes back from no longer forwarding emails, chasing approvers, sending reminders and updating spreadsheets by hand.
Can approval workflows update our HR system and IT ticketing tools?
Yes. Once a request is approved, the workflow can pass the details to the systems that need them, so nobody re-keys data. The 50skills software request template, for example, connects to IT ticketing tools, and other workflows send approved changes to an HRIS such as BambooHR, Personio or HiBob. Any system with an API can be connected.