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How to Master an Event Experience: From Ticket Purchase to Post-Show Survey

In this Workflow Wednesday episode, we cover a comprehensive event journey setup that keeps your attendees engaged at each touchpoint. Starting from the moment a ticket is purchased to post-show interactions, learn how to automate a multi-step journey that delivers the right message at the right time. Whether it's sending a teaser video upon ticket purchase, offering discounted food orders ahead of the event, or collecting post-show feedback, we've got you covered. We walk you through the entire process including: Sending a "Thank You" note and teaser video upon ticket purchase Offering food discounts a day before the event Simplifying the check-in process with text-message ticket reminders Gathering valuable feedback through post-show surveys Our hands-on tutorial also features integration with third-party systems such as Airtable and Mailchimp, making your event management smoother and more efficient. Don't miss out on tips for customizing the journey, from adjusting send times to incorporating user data into your messages. Dive in, and don’t forget to share your thoughts in the comments below! Get started with Journeys by 50skills:

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